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Stats SA’s 2024 industry report shows that computer-related activities led capital-expenditure growth across South Africa’s finance, real estate and business-services sector. For smaller firms, the practical lesson is to connect enquiry capture, follow-up and reporting before adding more tools.
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The VAT and turnover-tax thresholds rose to R2.3 million from 1 April 2026. For growing small businesses, the change makes it more important to monitor turnover, pricing, lead sources and customer follow-up in one place.
Read articleCustomer follow-up
South Africa’s payment-system management transition is moving more regulatory and operational functions to the South African Reserve Bank and PayInc. For small businesses, the practical lesson is to treat payment events as part of the customer follow-up process rather than as the end of a sale.
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New Stats SA analysis shows that computer-related activities led capital expenditure growth across South Africa’s finance, real estate and business services industry between 2020 and 2024. For smaller firms, the practical lesson is to connect digital investment to visible customer and operational workflows.
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SARS is moving more taxpayer notices and supporting-document requests into eFiling, registered email and the SARS Online Query System. For small businesses, the change is a reminder to assign ownership, record deadlines and confirm digital submissions instead of treating compliance messages as isolated admin tasks.
Read articlePayments and business operations
The South African Reserve Bank has appointed Wise Payments South Africa as an authorised dealer in foreign exchange with limited authority. For businesses serving international customers, suppliers or contractors, the development is a useful reminder to connect payment records with lead, consent and follow-up processes.
Read articleLead generation and follow-up
As Durban prepares to host reSURGEnce 2026 from 24 to 28 October, local businesses have an opportunity to turn networking, investment discussions and business-to-business engagements into a more disciplined follow-up process.
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South Africa’s National Red Tape Reduction and Ease of Doing Business Campaign is aimed at simplifying administrative processes and improving digital service delivery. For small businesses, the practical lesson is to remove avoidable friction from internal lead, sales and compliance workflows.
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Stats SA reports that computer-software capital expenditure increased by 47.2% year on year in the quarter ended June 2026. For smaller firms, the practical lesson is to connect new tools to a disciplined CRM follow-up process rather than adding isolated software.
Read articleDigital business
The South African Reserve Bank is moving towards more interoperable digital payments through QR+, with a pilot planned for the first quarter of 2027. For small businesses, the practical opportunity is not only accepting payment but connecting the payment moment to a consistent customer follow-up process.
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Gauteng’s newly launched Vul’Amathuba platform brings jobs, skills programmes, funding and market-access opportunities into one online ecosystem. For South African businesses, the initiative offers a practical reminder: collecting interest is only the first step. Clear ownership, consent and consistent follow-up are needed to turn enquiries into useful business relationships.
Read articleSales and business productivity
Recent Stats SA data points to continued activity in South Africa’s business-services economy. For owners and sales teams, the practical lesson is to turn stronger market activity into a more disciplined process for capturing, qualifying and following up enquiries.
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