Practical news and insights about CRM, customer consent, email marketing and growing a business.
Explore the latest3 articles matching “payment systems” Clear search
Customer follow-up
South Africa’s payment-system management transition is moving more regulatory and operational functions to the South African Reserve Bank and PayInc. For small businesses, the practical lesson is to treat payment events as part of the customer follow-up process rather than as the end of a sale.
Read articleBusiness technology
SARS is consulting on a VAT modernisation framework built around e-invoicing, structured transaction data and AI-assisted risk detection. The proposals are not yet final, but South African businesses should start reviewing how sales, invoices and customer records are captured and followed up.
Read articleLead generation
Cabinet’s approval of South Africa’s National Entrepreneurship Strategy and Implementation Plan puts coordination, technology adoption, market access and regulatory improvement on the SME agenda. For owners and marketing teams, the practical lesson is clear: growth support only becomes useful when enquiries, consent and follow-up are managed as one process.
Read article
