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Business technology
Stats SA reports that computer-software capital expenditure increased by 47.2% year on year in the quarter ended June 2026. For smaller firms, the practical lesson is to connect new tools to a disciplined CRM follow-up process rather than adding isolated software.
Read articleDigital transformation
South Africa’s 2026 Government Technology Conference placed digital sovereignty, measurable delivery and stronger participation by small businesses at the centre of the country’s technology agenda. For owners and marketing teams, the practical lesson is to treat customer data, follow-up processes and digital tools as connected operating infrastructure rather than isolated software choices.
Read articlePractical AI
A July 2026 government social media summit highlighted a practical lesson for South African businesses: artificial intelligence can accelerate communication, but it does not replace judgement, context or accountability. For owners and marketing teams, the message is relevant to content production, lead follow-up and customer trust.
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