Practical news and insights about CRM, customer consent, email marketing and growing a business.
Explore the latest7 articles matching “business systems” Clear search
Business productivity
New Stats SA analysis shows that computer-related activities led capital expenditure growth across South Africa’s finance, real estate and business services industry between 2020 and 2024. For smaller firms, the practical lesson is to connect digital investment to visible customer and operational workflows.
Read articleLead generation
The National Youth Development Agency continues to offer digital marketing support through its Voucher Programme, giving eligible youth-owned South African businesses access to approved business development services. For owners and marketing teams, the programme also highlights a practical lesson: digital visibility is most useful when it connects to organised lead capture and follow-up.
Read articleBusiness technology
SARS is consulting on a VAT modernisation framework built around e-invoicing, structured transaction data and AI-assisted risk detection. The proposals are not yet final, but South African businesses should start reviewing how sales, invoices and customer records are captured and followed up.
Read articleDigital transformation
The African Digital Transformation Centre, launched in Pretoria in March 2026, is intended to support digital entrepreneurs and ICT SMEs with facilities, mentorship, funding pathways and market access. For growing businesses, the practical lesson is that digital support only becomes valuable when enquiries, contacts and follow-up activities are managed as one connected process.
Read articleLead generation
Cabinet’s approval of South Africa’s National Entrepreneurship Strategy and Implementation Plan puts coordination, technology adoption, market access and regulatory improvement on the SME agenda. For owners and marketing teams, the practical lesson is clear: growth support only becomes useful when enquiries, consent and follow-up are managed as one process.
Read articleDigital transformation
South Africa’s 2026 Government Technology Conference placed digital sovereignty, measurable delivery and stronger participation by small businesses at the centre of the country’s technology agenda. For owners and marketing teams, the practical lesson is to treat customer data, follow-up processes and digital tools as connected operating infrastructure rather than isolated software choices.
Read articleEmail operations
A useful follow-up sequence starts before the first message. Check your sending domain, document the services that use it and connect delivery checks with permission-based contact management.
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