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Small business
The Department of Small Business Development is preparing to relaunch an enhanced Township and Rural Entrepreneurship Programme on 27 October 2026. For township and rural enterprises, the practical opportunity is not only applying for support, but building a reliable process for tracking eligibility, documents, referrals and next actions.
Read articleCRM and business productivity
South Africa’s Department of Small Business Development says its OneSEDFA platform will bring funding, business development support and credit guarantees into one digital ecosystem. For owners and support teams, the larger lesson is that applications are only the beginning: every enquiry needs a clear next step, owner and record.
Read articleBusiness productivity
Statistics South Africa reports stronger income and employment across real estate, financial support and business services between 2020 and 2024. For smaller firms, the data reinforces the need for consistent lead management as teams and client pipelines grow.
Read articleCustomer follow-up
South Africa’s payment-system management transition is moving more regulatory and operational functions to the South African Reserve Bank and PayInc. For small businesses, the practical lesson is to treat payment events as part of the customer follow-up process rather than as the end of a sale.
Read articleCRM and lead management
The Department of Small Business Development says it is working towards a one-stop digital platform for business licensing and broader enterprise support. For small firms, the opportunity is not only easier applications but a clearer way to record enquiries, track progress and follow up without losing context between departments or team members.
Read articleBusiness productivity
The VAT and turnover-tax thresholds rose to R2.3 million from 1 April 2026. For growing small businesses, the change makes it more important to monitor turnover, pricing, lead sources and customer follow-up in one place.
Read articleDigital transformation
New government-backed digital transformation initiatives are putting practical pressure on South African small businesses to improve how they capture enquiries, manage customer information and follow up consistently.
Read articlePractical AI
SARS has listed an AI Assistant among its digital support channels for small businesses. The development gives owners a useful, low-risk example of where AI can support routine enquiries — while showing why human review, clear escalation and accurate records still matter.
Read articleLead generation
The Bellville Business Expo will bring local small businesses, investors, funders, clients and service providers together at Tyger Valley on 28 and 29 October 2026. For exhibitors, the event is also a practical opportunity to test how consistently they capture, qualify and follow up new enquiries.
Read articleDigital transformation
The African Digital Transformation Centre, launched in Pretoria in March 2026, is intended to support digital entrepreneurs and ICT SMEs with facilities, mentorship, funding pathways and market access. For growing businesses, the practical lesson is that digital support only becomes valuable when enquiries, contacts and follow-up activities are managed as one connected process.
Read articleDigital business
The South African Reserve Bank is moving towards more interoperable digital payments through QR+, with a pilot planned for the first quarter of 2027. For small businesses, the practical opportunity is not only accepting payment but connecting the payment moment to a consistent customer follow-up process.
Read articleCRM and customer follow-up
The South African Reserve Bank has outlined a timetable for opening payment infrastructure to more participants, piloting QR+ and improving PayShap adoption. For small businesses, the practical opportunity is to connect payment events with permission-based follow-up instead of leaving customer information in disconnected systems.
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