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Lead generation and follow-up
As Durban prepares to host reSURGEnce 2026 from 24 to 28 October, local businesses have an opportunity to turn networking, investment discussions and business-to-business engagements into a more disciplined follow-up process.
Read articleEmail operations
A useful follow-up sequence starts before the first message. Check your sending domain, document the services that use it and connect delivery checks with permission-based contact management.
Read articlePractical AI
Cabinet’s draft South Africa AI policy places fairness, transparency, accountability, data governance and human oversight at the centre of AI adoption. For South African SMEs using AI in marketing, lead management or customer service, the document offers a useful starting point for setting internal controls before experimentation becomes embedded in daily operations.
Read articleBusiness productivity
New Stats SA analysis shows that computer-related activities led capital expenditure growth across South Africa’s finance, real estate and business services industry between 2020 and 2024. For smaller firms, the practical lesson is to connect digital investment to visible customer and operational workflows.
Read articleLead generation
The Bellville Business Expo will bring local small businesses, investors, funders, clients and service providers together at Tyger Valley on 28 and 29 October 2026. For exhibitors, the event is also a practical opportunity to test how consistently they capture, qualify and follow up new enquiries.
Read articleBusiness productivity
The VAT and turnover-tax thresholds rose to R2.3 million from 1 April 2026. For growing small businesses, the change makes it more important to monitor turnover, pricing, lead sources and customer follow-up in one place.
Read articleBusiness productivity
South Africa’s Department of Science, Technology and Innovation is inviting industry associations and sector formations to propose innovation funds. For participating organisations, the opportunity is also a practical test of how well they capture interest, qualify potential partners and manage follow-up before the submission deadline.
Read articleBusiness productivity
A 19 October 2026 SARS update says taxpayers will receive certain notices through eFiling and registered email, and submit supporting documents electronically. For South African businesses, the change is a reminder to keep contact records, permissions and follow-up responsibilities organised.
Read articleSmall business
SARS’s latest small-business update highlights expanded Turnover Tax access for qualifying businesses with annual turnover of up to R2.3 million. For owners, the change is also a practical reminder to keep revenue records, customer information and follow-up processes connected as the business grows.
Read articleLead generation and CRM
The launch of South Africa’s African Digital Transformation Centre creates a new support channel for technology-focused small businesses. For owners and sales teams, the practical opportunity is to treat mentorship, funding pathways and market links as structured relationship-building work rather than once-off contacts.
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