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Permission-based email

Practical news and insights about CRM, customer consent, email marketing and growing a business.

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Permission-based email

POPIA reminder puts consent records back on the marketing operations agenda

The Information Regulator says South African businesses must still comply with POPIA when sending unsolicited electronic marketing, even where consumers have not registered for an opt-out block. For owners and marketing teams, the practical lesson is to connect consent, suppression and follow-up records before launching the next campaign.

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