Practical news and insights about CRM, customer consent, email marketing and growing a business.
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Small business
The Department of Small Business Development is preparing to relaunch an enhanced Township and Rural Entrepreneurship Programme on 27 October 2026. For township and rural enterprises, the practical opportunity is not only applying for support, but building a reliable process for tracking eligibility, documents, referrals and next actions.
Read articleBusiness productivity
Cabinet has approved South Africa’s National Entrepreneurship Strategy and Implementation Plan. For owners and growth teams, the practical lesson is to connect opportunity capture, follow-up and delivery instead of treating each activity as a separate process.
Read articleLead generation
Cabinet’s approval of South Africa’s National Entrepreneurship Strategy and Implementation Plan puts coordination, technology adoption, market access and regulatory improvement on the SME agenda. For owners and marketing teams, the practical lesson is clear: growth support only becomes useful when enquiries, consent and follow-up are managed as one process.
Read articleDigital transformation
The African Digital Transformation Centre, launched in Pretoria in March 2026, is intended to support digital entrepreneurs and ICT SMEs with facilities, mentorship, funding pathways and market access. For growing businesses, the practical lesson is that digital support only becomes valuable when enquiries, contacts and follow-up activities are managed as one connected process.
Read articleLead generation and CRM
The launch of South Africa’s African Digital Transformation Centre creates a new support channel for technology-focused small businesses. For owners and sales teams, the practical opportunity is to treat mentorship, funding pathways and market links as structured relationship-building work rather than once-off contacts.
Read articleLead generation
The National Youth Development Agency continues to offer digital marketing support through its Voucher Programme, giving eligible youth-owned South African businesses access to approved business development services. For owners and marketing teams, the programme also highlights a practical lesson: digital visibility is most useful when it connects to organised lead capture and follow-up.
Read articleDigital transformation
The Commission for Gender Equality is examining digital access, skills and participation among women, students and SMMEs. For business owners and marketing teams, the study is a reminder that lead generation and follow-up systems must work for the customers and entrepreneurs they are intended to serve.
Read articleLatest news
Stats SA’s 2024 industry report shows that computer-related activities led capital-expenditure growth across South Africa’s finance, real estate and business-services sector. For smaller firms, the practical lesson is to connect enquiry capture, follow-up and reporting before adding more tools.
Read articleLead generation
The Bellville Business Expo will bring local small businesses, investors, funders, clients and service providers together at Tyger Valley on 28 and 29 October 2026. For exhibitors, the event is also a practical opportunity to test how consistently they capture, qualify and follow up new enquiries.
Read articleDigital transformation
South Africa’s 2026 Government Technology Conference placed digital sovereignty, measurable delivery and stronger participation by small businesses at the centre of the country’s technology agenda. For owners and marketing teams, the practical lesson is to treat customer data, follow-up processes and digital tools as connected operating infrastructure rather than isolated software choices.
Read articleDigital transformation
New government-backed digital transformation initiatives are putting practical pressure on South African small businesses to improve how they capture enquiries, manage customer information and follow up consistently.
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